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Terms & Conditions

Welcome to theconfidentspeaker.com. These Terms & Conditions (“Terms”) govern your use of our website, services, and content. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Services Provided

We provide public speaking coaching and related resources, which may be delivered online and in person.

2. Eligibility

You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.

3. Booking & Payment

  • Coaching sessions must be booked in advance via our website or agreed channels.

  • Payment is required before the start of a session or program unless otherwise agreed in writing.

  • All prices are listed in GBP and may change at our discretion.

4. Cancellations & Refund Policy

4.1 Coaching Sessions (One-to-One or Group)

  • Cancellations by You: You may cancel or reschedule a session with at least 24 hours’ notice before the scheduled start time.

    • If you cancel within this notice period, you may receive a refund or credit towards a future session.

    • Late cancellations or no-shows will be charged in full and are not eligible for a refund.

  • Cancellations by Us: If we must cancel a session, you will be offered an alternative date or a full refund.

4.2 Coaching Packages & Programs

  • Packages must be paid for in full at the time of booking unless otherwise agreed.

  • Refunds for unused sessions are only available if cancellation is requested within 7 days of purchase and before any sessions have been used.

  • Once a package has begun, no refunds will be issued for completed sessions, but rescheduling of future sessions is allowed within the agreed time frame.

4.3 Courses, Workshops & Digital Products

  • Due to the nature of downloadable and on-demand content, all sales of digital products, online courses, and workshop recordings are final.

  • Refunds are not available unless the product is defective or cannot be accessed due to a technical issue on our end.

4.4 Special Circumstances

Refund requests outside of the above terms will be considered on a case-by-case basis at our sole discretion.

4.5 How to Request a Refund

Email us at wlconfidentspeaker@gmail.com with:

  • Your name

  • Date of purchase/session

  • Reason for refund request
    We will respond within 10 business days to confirm the outcome.

5. Client Responsibilities

  • You are responsible for providing accurate information and being prepared for coaching sessions.

  • Coaching is not therapy or professional legal/medical advice. You are solely responsible for applying the techniques and guidance provided.

6. Intellectual Property

  • All content on this site—including text, videos, audio, images, and course materials—is owned by us or our licensors.

  • You may not copy, distribute, reproduce, or resell any content without prior written permission.

7. No Guarantee & Results Disclaimer

While we aim to provide high-quality coaching and strategies to support your growth, we make no guarantee that you will achieve any specific results. Your progress depends on various factors beyond our control, including your effort, practice, mindset, and external circumstances.

Any testimonials or success stories shared on our website are illustrative of individual experiences and do not constitute a promise or guarantee of similar results.

8. Limitation of Liability

We make no guarantees about specific results from coaching. To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

  • You use our services at your own risk.

9. Privacy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those third parties.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new “Last Updated” date. Your continued use of the site after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the UK. Any disputes shall be resolved in the courts of the UK.

13. Contact Us

If you have questions about these Terms, please contact:
wlconfidentspeaker@gmail.com
 

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